Please, take into account these rules to have a good erotic massage experience in Madrid, close, satisfactory and pleasant.
Punctuality:
Punctuality is key. All clients must arrive on time, at the agreed time, so that we can offer them the best possible experience. Delays may affect the quality of service and the time reserved for both you and other clients.
Schedules and Reservations:
It is recommended to make reservations on the same day, when the client is 100% sure that they will attend the appointment, and the agreed schedule must be adhered to to avoid delays in the service.
Cancellations: At Masajes Malai, we deeply value the time and dedication we offer to our clients. For this reason, we have established rules to regulate scheduled appointments and avoid loss of time for both us and other clients who wish to enjoy our services.
It is important to remember that cancellations must be made at least 1 hour in advance on the same day. Cancellations made without the required time that affect our schedule may be subject to a minimum penalty of €60. This measure is implemented to ensure proper service and avoid loss of time. If you do not show up for your appointment without prior notice, the corresponding penalty will also be claimed. Your understanding and cooperation are essential to maintain an efficient and quality service.
Unexpected Cancellation Penalty: If a client requests an appointment and, upon arrival, decides not to stay for personal reasons (such as their partner is waiting for them or they are running late), a penalty of €60 will be applied. This measure is intended to compensate for the time reserved for said client, which could have been allocated to other people interested in receiving our treatments.
Appointment Confirmation:
We recommend that you confirm your attendance 1 hour before the scheduled time. We understand that unforeseen events may arise, and with proper communication, we will be able to reschedule your appointment without applying the penalty.
We appreciate your understanding and cooperation in maintaining a professional and respectful environment. Your time is as valuable to us as it is to you.
Personal Hygiene:
We ask our clients to maintain good personal hygiene before attending. This ensures a comfortable and pleasant environment for both them and us. Upon arrival you will be able to use all kinds of personal hygiene items and you will be able to shower , as well as after the massage.
Understanding the Service:
It is important for all clients to understand that we are dedicated to providing erotic massages. This includes the massage and, if both parties agree, the chosen ending. However, any type of aggressive behavior, raw sex or anal sex is strictly prohibited.
Respect for masseuses:
Clients should always treat masseuses with respect and courtesy. This includes not making inappropriate comments, not touching without prior consent, and maintaining a friendly attitude throughout the session.
Clear Communication:
It is essential for clients to communicate their preferences and boundaries before beginning the massage. Open communication contributes to a better experience for both parties.
Payment and Tips:
Prices for services are clearly displayed and are not negotiable . Payment must be made before the service begins. Tips are welcome if the client feels they have received exceptional service, but are not mandatory.
Privacy:
Confidentiality of client information is guaranteed. No details about sessions or client identity will be shared.
Use of Substances Prohibited:
Consumption of alcohol and drugs is prohibited. Any client arriving under the influence of these substances will be turned away.
Malai Massage Compliance:
Failure to comply with these rules may result in suspension of service without refund. We want to maintain a safe and enjoyable environment for everyone. During the session, clients are expected to maintain an appropriate attitude. Any inappropriate behavior will result in immediate termination of the session without refund.
Special Customer Service:
If any client has special needs, it is recommended that they communicate them at the time of booking in order to offer an appropriate service.
By following these guidelines, we ensure a pleasant and respectful experience for both our customers and ourselves. Thank you for your understanding and cooperation.

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